Shipping Options
When you place an order on MOONAP, you can check the shipping costs on the Cart page, depending on the products selected.
We offer the following shipping methods for Spain (Peninsula):
- Curbside Delivery - Free
- Delivery is made to the address you indicate.
- An appointment is arranged in advance with the courier company.
- Important: This service does not include bringing the products up to your home. Both delivery and collection must be done at street level.
- Delivery time: 10 to 20 working days.
- Express home delivery - €30
- The product will be delivered to your door, but does not include its arrival into the home or assembly.
- Delivery time: 5 to 10 working days.
- Home delivery with assembly - €60
- Delivery to your home, including product assembly and packaging collection.
- The company will contact you to schedule an appointment.
- Delivery time: 15 to 25 working days.
International Shipping We currently ship within Spain only. If you require international shipping, please contact us at: hola@moonap.com .
Important Considerations
- Our products are designed to be easily transported in boxes adapted to standard access points.
- We do not make deliveries through facades, interior patios or use pulleys.
- It is the customer's responsibility to ensure that the products can be accessed at home. If delivery is not possible due to the nature of the access, the costs of return or the use of a crane or lift (depending on availability and budget) will be borne by the customer.
- When you receive your order, check the condition of the products and that the quantity delivered matches that indicated on the delivery note. Keep the original packaging in case of return.
Delivery times are calculated in working days.